Privacy & Data Protection (GDPR)

Data that we collect

Long Player Running Ltd provide running event services and receive personal data for the management of online event entries.

As part of the entry process, the entrant or customer provides personal details pertaining to their entry to the event as required.

These details include name, address, contact details (phone & email), demographic information such as postcode, preferences and interests, date of birth, disclosed medical conditions, club / affiliation reference.

Long Player Running Ltd does not publish entrant lists.

Entrants may choose not to have their name published in the official results. Please let us know if this is the case.

How we collect data

Long Player Running Ltd will collect your Data in a number of ways, for example:

• when you contact us through the website, by telephone, post, e-mail or through any other means
• when you register with us and set up an account to receive our products/services
• when you complete surveys that we use for research purposes
• when you enter a competition or promotion through a social media channel
• when you make payments to us, through our website or otherwise
• when you elect to receive marketing communications from us
• when you use our services

We automatically collect some information about your visit to the website. This information helps us to make improvements to website content and navigation, and includes your IP address, the date, times, and frequency with which you access the website and the way you use and interact with its content.

Where we store data

We will use secure servers to store your data. Access to your account is controlled by a password and a user name that is unique to you. If you suspect any misuse or loss or unauthorised access to your data, please let us know immediately by emailing us at info@longplayerrunning.co.uk.

Where data is stored on a laptop for any period e.g. for timing or record keeping purposes, this is password protected and the hard drive is encrypted.

How we share collected data

Details provided by the entrant are used for the purposes of effectively and safely staging/managing the event.

In some cases, portions of the entrant’s information may be shared with related third parties to facilitate official timing, results collation, and medical provision.

How long we keep data

Long Player Running Ltd collect only the minimum data required to conduct our business and retain full entrant details for future verification purposes.

Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Marketing & Third Parties

Long Player Running Ltd. is not responsible for any third-party websites that are linked to on our website. You are responsible for reading and agreeing (or disagreeing) with the Terms and Conditions or Privacy Policies of these third parties.

Your rights

You have the following rights in relation to your data:

• Right to access – the right to request copies of the information we hold about you at any time, or that we modify, update, or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
• Right to correct – the right to have your data rectified if it is inaccurate or incomplete.
• Right to erase – the right to request that we delete or remove your data from our systems.
• Right to restrict our use of your data – the right to restrict us from using your data or limit the way in which we can use it.
• Right to data portability – the right to request that we move, copy, or transfer your data.
• Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your data (where consent is our legal basis for processing your data), please contact us at info@longplayerrunning.co.uk.

If you are not satisfied with the way a complaint you make in relation to your data is handled by us, you may be able to refer your complaint to the relevant data protection authority.

It is important that the data we hold about you is accurate and current. Please keep us informed if your data changes during the period for which we hold it.

Queries

Should you have any questions or queries relating to data protection and/or information security please email us at info@longplayerrunning.co.uk.